Shipping Policy
We make delivery to all Middle East countries.
How much does shipping cost?
Delivery in UAE is free for any orders above 150 AED. Besides, the delivery in Saudi Arabia is free of charge for all orders above 300 AED, otherwise, it is 55 AED. Please use the chart below to estimate standard shipping and handling charges based on the pre-tax value for orders. Previous purchases are not eligible for adjustments.
Usually, the cost of shipping mentioned in the invoice before the order was confirmed online. But the customers may incur additional charges for heavy items (according to the table above). International customers are responsible for any additional taxes once shipped.
When will I receive my order?
It takes 1 – 2 working days for orders in the UAE; 4 – 5 days – Saudi Arabia; other countries – it might vary due to customs. Be aware that Friday, Saturday and any public holidays are not considered as working days. As soon as your order was placed on the website cigalahmedpharm.com and confirmed online, we will prepare it and provide it to our delivery department to ship it out to you. Once your order is placed online, you’d receive the confirmation email with your order ID, list of the items you ordered, cost, VAT etc.
| Country | Weight up to 0.5 kgs | Additional 1 Kg | Additional Charges in AED |
| Algeria | 100.00 AED | 170.00 AED | |
| Bahrain | 25.00 AED | 45.00 AED | |
| Cyprus | 70.00 AED | 120.00 AED | |
| Egypt | 70.00 AED | 120.00 AED | RAS charges if any |
| Iran | 80.00 AED | 150.00 AED | RDS 150+ RAS charges if any |
| Iraq | 160.00 AED | 230.00 AED | RDS 150+ RAS charges if any |
| Israel | NA | NA | No service |
| Jordan | 70.00 AED | 120.00 AED | |
| Kuwait | 50.00 AED | 90.00 AED | |
| Lebanon | 70.00 AED | 120.00 AED | |
| Libya | 100.00 AED | 170.00 AED | ERS 125 + RDS 150 |
| Morocco | 100.00 AED | 170.00 AED | |
| Oman | 25.00 AED | 40.00 AED | |
| Palestine | 160.00 AED | 230.00 AED | RDS 150+ RAS charges if any |
| Qatar | 80.00 AED | 140.00 AED | |
| Saudi Arabia | 55.00 AED | 95.00 AED | |
| Syria | 80.00 AED | 150.00 AED | ERS 125 |
| Tunisia | 100.00 AED | 170.00 AED | |
| Turkey | 80.00 AED | 150.00 AED | RAS charges if any |
| Yemen | 80.00 AED | 150.00 AED | ERS 125 |
Shipping during a festive season
Due to the rush during the holiday season, some customers might experience delays in
delivery. Please, bear with us as we will ensure all products are delivered. We appreciate your patience during this time.
CONTACT US
CIGALAH MEDPHARM TRADING LLC
If you have any questions about your order, please contact us at
+971 58 891 8407
+971 44 215 334
